Have you been ripped off with your credit card processing in the past? Credit card processing fees can be one the most costly operating expenses for a fuel retailer, especially if they don’t know what they are signing up for or what they are paying in fees.

As administrator of the National Association of Convenience Stores program for over a dozen years, we can tell you that abuse is widespread. Unfortunately, this abuse of trust is one thing the industry is known for.

We are here to set that straight.

The merchant services industry is known for:

Misrepresenting costs as fixed costs
Costly and expensive cancel fees
Adding fees and raising rates
Lack of service/support and petroleum industry knowledge

Are you tired of trying to understand all the fees on your statement? Is your “cost” plus transaction fee plan actually TRUE cost? Or is your current provider just (selling) you processing?

Rather than engage in a lengthy study yourself, let us do the work for you. We can quickly identify exactly what you are paying in excess of actual cost by taking one of your recent processing statements and use our cost analysis tool.

We’ll present the results and based on your particular business needs, we will offer a minimum of 3 different options to consider. This exercise may show that you have a solid, reputable plan already.

HOW THE INDUSTRY WORKS

Thunderbird Fuels has multiple partner solutions to offer. If you have done business with one of these partners and determined they have gouged you, we’d like to explain how the industry works.

The petroleum industry has much fewer choices than in the retail world. However, the processor has various associations and multiple sales representatives who actually sell AND price your agreement. Each of these can bill you WHATEVER they choose, regardless of the processing platform. Quite often the issue lies in the terms of the agreement that allow for rate increases whenever they choose!

Service and support is a totally different animal. There is no excuse for poor service. Thunderbird Fueling Solutions is your point of contact for your questions and issues as they arise without waiting for days to get a call back.

Preferred Partners

With our knowledge of the industry and our position within this segment, we have forged partnership agreements with all the top-tier petro processing companies. We can administer and service accounts, as well as offer fixed-cost program pricing that is among the best in the industry.

No more guessing if your rates will go up in 3 months. They never will! Most have no termination or cancel fees, and you can pick the partner program best for you. Each partner has unique reporting capabilities and strengths. These will be presented in our review of your program.

We are changing the way fuel retailers deal with their card processor through complete transparency and easy-to-use reporting.

Let us evaluate your current program.